Terms of Service

Effective Date: October 1, 2025
Last Updated: October 31, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Corporate Sorority Sister LLC ("CSS," "we," "us," or "our") website, products, and services. By accessing our website or purchasing our services, you agree to be bound by these Terms.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR WEBSITE OR SERVICES.

Eligibility

You must be at least 18 years of age to use our website and services. By using our services, you represent and warrant that you are 18 years of age or older. We reserve the right to request proof of age and to terminate accounts of users who do not meet this requirement.

Services Offered

CSS provides career development and leadership services for sorority women, including (but not limited to):

• One-on-one coaching and feedback sessions
• Resume reviews and career document consultation
• Digital courses and educational content
• Digital downloads (templates, guides, resources)
• Membership programming (when available)
• In-person and virtual workshops
• Group coaching and community programming

Account and Registration

Certain services may require you to create an account or provide information. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

Intellectual Property Rights

Our Content

All content on our website and in our products, including but not limited to text, graphics, logos, images, courses, frameworks, translations, templates, and methodologies (collectively, "CSS Content"), is the intellectual property of Corporate Sorority Sister LLC and is protected by U.S. copyright, trademark, and other intellectual property laws.

Your License

When you purchase our products or services, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use CSS Content solely for your personal career development purposes. You may NOT:

• Copy, reproduce, or distribute CSS Content for commercial purposes
• Teach, train, or coach others using CSS frameworks or materials
• Share, sell, rent, lease, or sublicense CSS Content to third parties
• Modify or create derivative works based on CSS Content for distribution
• Remove or alter any copyright, trademark, or proprietary notices

User-Submitted Content

When you submit content to us (resumes, career materials, testimonials, etc.), you grant CSS a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content for business purposes, including marketing, educational content creation, and service improvement, subject to the terms of our Content Release provisions.

Purchases and Payment

Pricing

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to modify pricing at any time.

Payment Processing

Payments are processed securely through Stripe. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge all fees incurred.

No Refund Policy

ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS FOR ANY PRODUCTS OR SERVICES. This includes:

• Digital courses and products (once access is granted)
• One-on-one coaching sessions (once scheduled)
• Membership fees
• Workshop registrations
• Digital downloads

By making a purchase, you acknowledge and agree to this no-refund policy.

Future Payment Plans

We may offer payment plans or installment options for certain products in the future. If you enroll in a payment plan, you agree to pay all scheduled installments. Failure to complete payments may result in loss of access to products or services.

Subscription Services

For membership or subscription-based services (when available):

• Subscriptions automatically renew unless cancelled
• You are responsible for cancelling your subscription before the next billing cycle
• Cancellation does not entitle you to a refund for the current billing period
• Upon cancellation, you will retain access until the end of your current paid period

Cancellation and Scheduling

Service Cancellations

Currently, we do not have a formal cancellation policy for scheduled services. We reserve the right to implement cancellation and rescheduling policies in the future. Any such policies will be communicated at the time of scheduling.

Our Right to Cancel

We reserve the right to cancel or reschedule services due to unforeseen circumstances, including but not limited to illness, emergencies, or technical difficulties. In such cases, we will work with you to reschedule at a mutually convenient time.

User Conduct

You agree NOT to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of CSS or others
• Transmit harmful code, viruses, or malicious software
• Harass, abuse, or harm CSS staff or other users
• Use our services for any fraudulent or unlawful purpose
• Attempt to gain unauthorized access to our systems
• Impersonate CSS or any person or entity
• Share your account access with others

Disclaimer of Warranties

CSS SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• Our services will be uninterrupted, secure, or error-free
• Results from using our services will meet your expectations
• Any errors or defects will be corrected
• Our website or servers are free from viruses or harmful components

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CSS, ITS OWNERS, EMPLOYEES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Career outcomes, job placement, or salary results
• Damages arising from your use or inability to use our services

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO CSS IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless CSS, its owners, employees, contractors, and service providers from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your submission of content or materials

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of any third-party sites. Your use of third-party services is at your own risk.

Flodesk Technology Platform

We use Flodesk, Inc. as our email marketing and sales page platform. By making a purchase through our Flodesk-powered sales pages, you acknowledge that:

• Flodesk processes payments and handles transaction technology
• You hold both CSS and Flodesk, Inc. harmless from any claims arising out of technological failure except in cases of gross negligence, as determined by industry standards
• Flodesk has its own Terms of Service and Privacy Policy governing the platform at https://flodesk.com/terms and https://flodesk.com/privacy
• We make reasonable efforts to provide reliable technology but are not liable for third-party platform failures
• Any technological issues related to Flodesk's platform are outside our direct control and may require you to contact Flodesk support

Modifications to Services and Terms

We reserve the right to:

• Modify, suspend, or discontinue any aspect of our services at any time
• Update these Terms at any time by posting revised Terms on our website
• Change pricing and service offerings without prior notice

Material changes to these Terms will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Abusive behavior toward CSS staff or other users
• Non-payment of fees

Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination (including intellectual property rights, disclaimers, limitations of liability, and indemnification) will survive.

Dispute Resolution and Governing Law

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising from these Terms or your use of our services shall be resolved through:

1. Informal Negotiation: Contact us at [email protected] to attempt resolution
2. Binding Arbitration: If informal negotiation fails, disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules, conducted in Arkansas

Class Action Waiver

You agree to resolve disputes with CSS on an individual basis only. You waive any right to bring claims as a class action, consolidated action, or representative action.

Jurisdiction and Venue

For any matters not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Arkansas.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Disclaimer, and any other legal notices or agreements published on our website, constitute the entire agreement between you and CSS regarding your use of our services.

Contact Information

For questions about these Terms, please contact us:

Corporate Sorority Sister LLC
Email: [email protected]
Address: Fayetteville, AR

Acknowledgment

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

Additional resources below:

https://www.corporatesororitysister.com/privacy-policy

https://www.corporatesororitysister.com/terms-of-service

https://www.corporatesororitysister.com/disclaimer

https://www.corporatesororitysister.com/cookie-policy

These Terms of Service were last updated on October 31, 2025